We founded the company to address what we saw as fundamental problems in the way IT initiatives were delivered. While technology offered enormous potential for improving the way companies do business, it was clear that this potential was not being realized. Technology initiatives were consistently late and over budget. And, even worse, they almost always missed the mark on achieving business objectives.
We designed and built Transcend from the ground up by challenging industry norms and delivering superior return for our clients’ investments. We knew that if we built a company focused on delivering the right results on time and on budget, we could make a tremendous impact on our clients' businesses, set a new standard for business consulting and technology delivery, and change the way people live and work in the information age.
A fundamentally different model that delivers superior return for clients
Consulting is generally performed on a time-and-materials basis — rewarding the consultant for prolonging timelines, expanding scope, and extending engagements. Since day one, we’ve been committed to holding ourselves accountable for delivering the right results for our clients on time and on budget. And to meet this commitment, we created a repeatable process of engaging stakeholders to define business requirements up front and built the best program management capabilities in the industry.
Enduring values
We understood early on that creating an organization to deliver breakthrough results requires a foundation of enduring values. So we recruited people with a common passion for solving problems for clients and built a culture based on six core values: client-focused delivery, creativity, leadership, openness, people growth, and relationships. These values have led us to approach each and every engagement with the best interests of the client in mind, versus simply the best interests of our business. We hire innovative people who listen carefully, strive to reach their full potential, and help clients do the same. We focus every decision on achieving success for our clients, even if it means exploring uncommon alternatives and looking at the problem through multiple lenses. Best of all, our clients confirm that we’ve gotten this right. They tell us again and again that our culture and people are significant contributors to the success of their initiatives.
Constant innovation
Each step we've taken has been to help our clients achieve breakthrough results. We’ve developed world-class skills and techniques to understand how people — within and outside of the organization — relate to technology and business processes. We’ve repeatedly led our industry in helping clients use new and existing technologies to make meaningful changes to their businesses. And we developed and continue to innovate the Transcend|Approach, a fundamentally different set of processes designed to help many different groups work together on solving a single business problem.
Staying focused on our promise
Times may change, but our promise to our clients does not: we will do whatever it takes to deliver the right business results, on time and on budget.
We value the new and enduring relationships we have with our clients. Thank you for choosing Transcend Technology.