Voice over IP (VoIP)
Voice over IP (VoIP) is a major milestone on the road to next-generation convergence, enabling service providers to offer revenue-generating services today by delivering voice, data, and video over a single network.
The successful transition to a VoIP solution depends on promptly making the right business, technology, and deployment decisions. Service providers are under growing pressure to deliver the seamless communications experience that customers demand. This is evident in the integrated devices that customers use today.
As consumers and workers use their highly connected devices at home, at work and at play, they begin to expect more from their service providers' networks. Adding VoIP and other IP services to a carrier network can be a daunting task, especially when the build-out involves a multi-vendor, multi-technology network. That's what makes Transcend's expertise invaluable. Transcend has a comprehensive set of professional services that support service providers from VoIP-readiness analysis to optimal planning and design, all the way through to integration and implementation of the overall VoIP solution.
A Comprehensive Portfolio
Transcend's complete portfolio of consulting and technology services provides an efficient, streamlined process that can help keep VoIP initiatives on track, on time, and on budget.
Our VoIP Professional Services portfolio includes:
Business Modeling & Analysis
Successful VoIP implementations start with a sound business case. Transcend assesses and analyzes all the fiscal factors that can affect an integration initiative, helping mitigate financial risk and achieve ROI projections.
VoIP Readiness Assessment
Working with leading-edge tools and methodologies, Transcend helps carriers understand what needs to be done to get their networks VoIP-ready. As part of this process, Transcend creates a complete picture of network connectivity and capabilities.
VoIP Technology Evolution Planning & Design
A detailed financial and technical comparison of potential VoIP solutions can guide service providers to the right choices - ones that will meet their current business goals and scale as requirements change. Our unrivaled experience with established and emerging technologies, as well as our business analytics, assist carriers every step of the way.
Multi-vendor Hardware and Software Integration
Making smart choices about VoIP solutions is only part of the picture. Transcend has the multi-vendor experience and expertise needed to transform disparate products into an efficient, cost-effective VoIP infrastructure.
Multi-vendor Installation, Test and Turn-up
"Good enough" isn't good enough for Transcend. That's why we follow up the installation stage of a VoIP rollout with extensive fine tuning to help ensure that carriers get the full value from their investments.
Maintenance & Managed Services
Transcend understands that a successful integration alone doesn't signal the end of a VoIP initiative. That's why we offer an array of operations and management options, ranging from phone support to fully managed services.
To win in today's market, service providers must deliver true Value over IP: lifestyle services that are seamless, simple, personalized and present everywhere customers demand them. Transcends can help meet this demand by reducing up-front risks and easing the integration of voice and data networks and applications, offering simplified network administration and better operational efficiencies.